Conversational AI
Certainly.io is an AI chatbot platform for e-commerce.
What is Certainly.io?
This is an AI-powered conversational platform designed specifically for e-commerce businesses. It enables businesses to automate customer interactions, enhance customer service, and drive sales through intelligent and engaging conversations. This platform uses a blend of machine learning and generative AI to understand customer intent, provide personalized responses, and guide customers through the purchasing process.
Key Features:
- AI-powered Chatbot
- Natural Language Processing (NLU)
- Product Recommendations
- Integration with Shopify and other e-commerce platforms
- Multi-lingual support
- Pre-built templates for e-commerce scenarios
- Reporting and Analytics
Use Cases of Certainly.io:
- Automated Customer Support
- Product Recommendations and Upselling
- Lead Generation
- Customer Engagement
- Data Collection and Insights
Get Started
Explore how it can improve your e-commerce customer service and sales by visiting their website.
